The Pet Poo Pros, LLC

Pet Waste Removal

How often do you visit our property?
Most customers opt for our weekly,  every other week  and once per month service, and that is usually enough to keep your yard clean. 

Do you clean all year round?
Yes, absolutely, we work all year round. Your dog doesn’t stop pooping so we don’t stop working.

Do I have to sign a contract?

No, there is no need for a contract. You can cancel our service at any time - just give us 24 hours notice of your usual service day.

How do you guarantee satisfaction?

We ensure your satisfaction by re-visiting your property within 24 hours if you let us know you’re not happy that we’ve removed all of your dog’s waste.  You must notify us within 24 hours of your last service so that we can assess the situation properly.

Should I unlock my gate?
We will need access to your yard if you are not at home. We can make various arrangements with you to ensure that our gaining access is as easy as possible for you.

Can you work with my dog(s) in the yard?

Yes, we love dogs and love being around them. We like to meet you and your dog on our first visit so that everyone’s introduced and we are welcomed into your yard in the future. However, if your dog is likely to stop us getting onto your property, they will have to be confined while we clean up the yard, as we will have to charge for a visit even if we haven’t been able to gain access because of your dog. 

What if I want to skip a service day?

Not a problem. Just call or email us and we can skip your service as long as we have 24 hours notice. You will not be charged any extra when the service resumes as long as it is not longer than 2 weeks. Any periods longer than that, if the dog has been using the yard, a charge may be applicable, similar to a first time fee. 

What do you do with the dog waste?
At this time we dispose of the waste in our client's outside garbage receptacle.  So, we will need to have access to it on the day of your yard cleaning.

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